FAQ

 

 

 

 

How big a tent do I need?

The size of the tent is determined by various factors; number of people; size of tables; stage, etc.
Please call us and we assist you in determining the size of the tent you will require; we can supply you with a CAD-drawing of your tent.
 
Calgary Tent Rentals

 

 

 

Can we install the tents ourselves?

No, we install our own tents.
 
Calgary Tent Rentals

 

 

 

Do we need a site inspection?

Yes, you can call one of our tent specialists to book a site inspection to decide with you the best location of the tent.

It is the customer's responsibility to call “ Alberta First Call “ (1 800 242 3447) no less than five (5) business days prior to the set up date. It is a free service that locates underground utilities. The customer is responsible for marking septic systems, irrigations lines or other private lines.
 
Calgary Tent Rentals

 

 

 

What is the different between a frame tent and a pole tent?

A pole tent is a tension tent that is set up with interior center poles and must be staked into the ground, a frame tent is a free standing tent with no interior poles.
 
Calgary Tent Rentals

 

 

 

When do you install and remove a tent for my event?

We will normally install the tent one or two days prior to your event; pick up of your tent would normally be the next business day following the event.
 
Calgary Tent Rentals

 

 

 

What about access to the site?

Please remember that most tent installations require us to be able to drive right up to where we need to work due to the size and weight of the tent and equipment.
 
Calgary Tent Rentals

 

 

 

What kind of wall the tent is install with?

We always install half of the tent with plain wall and half with French windows walls.
 
Calgary Tent Rentals

 

 

 

Do we need a permit?

Yes, you do if you are setting up within the city of Calgary city limits please refer to our permit
Requirements.
 
Calgary Tent Rentals

 

 

 

Does GreatEvents Tents require a deposit?

Yes, we require a non-refundable 50 % deposit when you book the tent and the balance before the set up date.
 
Calgary Tent Rentals

 

 

 

Does the price include delivery and set up?

Yes, the price does include setup & takedown of tents. Local delivery is free of charge. Any delivery outside of the local area will be charged based upon distance.
 
Calgary Tent Rentals

 

 

 

Can the sidewalls be moved or removed by me?

Yes, you can remove them or slide them to one size by unbuckling them.